Here are just some of the testimonials that our customers wrote.
As you can see, customer service is our priority!
“I've been having real trouble with my home PC over the past few months and since I work from home, it's been a real nightmare. I reached my breaking point today, and instead of throwing my machine out the window, I came across Rob's Computer Care, and my bad dreams are over. The fact of the matter is I called the number listed on the web site, and my call was picked up within three rings. Rob listened to my rambling about the problems I was having patiently, and suggested I bring my hard drive over to his office the same day. WOW. Are you kidding me. Same day? Fantastic. Within three hours I had a call back from Rob confirming my PC was fixed and ready to be picked up. Outstanding work, and my system is up and running like new, and the quote was right on...If anyone is looking for a real professional, I suggest you call Rob. You won't be disappointed. I promise."
- MICHAEL K.
"I called Robs Computer Care when my Acer 6593 Travel Mate developed an unusual network adapter issue. Not only did he fix the problem, in a timely manner, but suggested that I reload Windows 7 64-bit, so that I could take advantage of the added ram (4GB) I had installed when I bought my laptop. I wasn't using the full capability with the 32 bit version. He also suggested a Seagate, full back up drive, which is a very nice feature. Rob is a very friendly, honest, knowledgeable guy, offers you good advice and has reasonable rates."
- MIKE G. ASHFORD, CT
After years of struggling with two ornery home computers, I called Rob's Computer Care, Rob Steinberg, who promptly came to the house to help solve the problems.
He cleaned up the old computers, got them functioning optimally, and, best of all, gave me good advice about how computers have developed and what specifications to look for in a new purchase. Rob gives friendly, competent service and excellent advice, at reasonable rates.
- JANIS F. STORRS, CT
I called Rob’s Computer Care because I felt that my computer was not working as fast as it did when I purchased it just a couple of years ago. Rob was willing to travel to Fairfield and arrived promptly at the specified time.
I found him to be very knowledgeable and pleasant. He tuned up my system, cleaning out the “cookies” and other unneeded programs efficiently, and showed me some shortcuts that would help me in my use of the computer, all at very reasonable rates. I highly recommend Rob’s Computer Care!
- LINDA L. FAIRFIELD, CT
I contacted Rob's Computer Care because I thought my computer had finally died but Rob was able to reinstall the operating system and get it working again in no time.
He came well prepared and was very knowledgable about what was wrong. He saved me from going out and spending money to have someone look at it only to tell me to purchase a newer computer. I really appreciated his honesty and would definitely hire him to work on my computer issues again.
- ALEX C. TOLLAND, CT
Rob - thanks for your help with my elderly computer. I put up with a fussy computer for over 8 months - it was painful, but I tried to be patient and dealt with it. After you were here working on it for a few brief hours, it's much much faster, it doesn't freeze, and it turns on when I want it to (I used to have to pay homage to it to get it to turn on). THANK YOU,
- RACHEL R. STORRS, CT
I called Rob's Computer Care to help me with my old computer as it was extremely slow and very frustrating to use. Rob came to my home within a couple of days of my call, and cleaned out all the unnecessary programs, got rid of competing anti virus programs and got my computer up and running to it's optimal level. Rob is very knowledgeable, and informative. He explained everything he was doing and why, showed me shortcuts, answered all my questions, e mailed me a few days later to make sure my computer was doing OK , and offered to answer any additional questions I had. I valued his service so much that when I later purchased my first laptop, I called Rob again, to help me learn some of the programs on the new computer, how to post a resume, etc. Rob is very patient and respectful and never made me feel as if any question was stupid, which I am sure some of them were. Rob's fees are very reasonable. I would not hesitate to call Rob again when I need help with my computer as I am sure I will. I have referred him to my friends and family.
- CYNDIE H. TOLLAND, CT
I found an advertisement in the Reminder coupon book for Rob's Computer Care and pulled it out to call him, as I had recently called a competitor three times without ever receiving a phone call back. When I left a message for Rob, he called me the same day and we scheduled for that same week.
He arrived promptly, which is important to me and I told him I thought I had a virus slowing everything down. Rob /patiently/ did an analysis and figured out that my PC didn't have enough memory to run applications and the mother board was not upgradeable. He was honest and suggested that I need to purchase a new computer. He explained all the problems in a way that I could understand, and the importance of saving valuable documents and pictures before something happened to them.
He offered to back these up for me and also agreed to meet me when I was ready to find something affordable, but that would also serve my needs. In addition, he could set it up to ensure everything worked properly and also transfer the important files from my old computer onto the new computer. I found his fees affordable, but most of all, his integrity, customer service and honesty were a pleasant surprise! I've already referred him to three of my friends and they plan to call him for their future needs.
- CINDY T. SOUTH WINDSOR, CT
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